Customer Reviews

Showing published reviews from all product categories.

4.7 out of 5
2,284 published reviews
5 star 73%
4 star 26%
3 star 1%
2 star 0%
1 star 0%

The overall vibe of the site feels professional and festive. Keep it up!

Jason Romero ✓ Verified owner

Really liked the user interface—very clean and mobile-friendly.

Ananya Desai ✓ Verified owner

From website to doorstep, everything worked like a charm.

Noah Patel ✓ Verified owner

Reliable, trustworthy, and efficient. Highly recommended.

Harshita Singh ✓ Verified owner

The surprise element was well handled, totally made the day special.

Liam Carter ✓ Verified owner

Loved how easy and smooth the entire process was—well done!

Meera Verma ✓ Verified owner

Impressed with the packaging and timely delivery.

John Delacruz ✓ Verified owner

Customer support was helpful and quick to resolve my concern.

Sophia Mendes ✓ Verified owner

The quality of service really stood out—will definitely order again.

Ravi Khanna ✓ Verified owner

Amazing experience overall, from order to delivery everything was seamless!

Emily Patterson ✓ Verified owner

A one-stop solution for sending love across cities. Their attention to detail and timely updates made the experience stress-free.

Deepak Mehra ✓ Verified owner

Truly impressed with the range and service. From ordering to delivery, everything was smooth and reliable.

Riya Sharma ✓ Verified owner

The cake was fresh and delicious, and the delivery was mostly on time. I would’ve rated it higher if the packaging was a bit more secure, as the top got slightly smudged. Otherwise, great experience!

Meera S. ✓ Verified owner

Cake was okay, but the size felt smaller than expected for the price. Also, the delivery guy called too many times for directions even though the address was correct. Needs improvement.

Tanya Verma ✓ Verified owner

Very good taste and presentation! Just wish the tracking system was more accurate. The surprise element was almost spoiled. But overall, I’d recommend it to friends.

Riya D. ✓ Verified owner

I liked the variety of cakes available, and ordering was easy. However, the delivery came a little late for my celebration, which was disappointing. Still, customer support responded quickly.

Aditya Mehta ✓ Verified owner

The cake was fresh and delicious, and the delivery was mostly on time. I would’ve rated it higher if the packaging was a bit more secure, as the top got slightly smudged. Otherwise, great experience!

Meera S. ✓ Verified owner

I live abroad and wanted to send something special to my parents in India. CakesPortal made it so easy. The combo gift was beautifully packed and delivered early morning. They loved it! Just wish there were more same-day options for smaller towns.

Rishabh Mehta ✓ Verified owner

I’ve ordered from CakesPortal multiple times for birthdays and anniversaries, and every time they’ve nailed it. The cakes are fresh, the flowers are vibrant, and the delivery is always on time. Their team even helped me with a last-minute change – super responsive support!

Neel Joshi ✓ Verified owner

I’m impressed with the quality and taste. Even the packaging was neat and festive. It made our anniversary celebration more special.

Sneha Kapoor ✓ Verified owner