refund and cancellation policy
Some orders are not possible to accept and may be cancelled by us. Any order can be cancelled at any time. This includes any unforeseeable circumstances, such as a limitation on the quantity or pricing information or credit limitations. We will notify you or contact you before cancelling any order.
Orders placed on the same day are processed immediately and cannot be cancelled or modified. You can cancel or modify an order via email between 7:00 AM and 1:00 AM 7 days a week. We will modify or cancel your order if it has not been completed or is not ready for delivery. You will be charged if the order is already prepared/dispatched.
In other cases of order modification/cancellation, please give at least 48 hours’ advance notice.